Continuing our Q&A series, we will be interviewing members of the MPSA Board of Directors. First up, Sarah Custer of Supplies Network
Q: How long have you been involved in the MPSA and in what role/s?
A: Supplies Network has been a corporate sponsor since the very early days of the MPSA (2009). Since that time, I've participated in many of the events, meetings and webinars hosted by the MPSA. This is my first time to take on a more official role within the group, and I'm excited to participate in this expanded capacity.
Q: What experience do you bring to this role?
A: I've been with Supplies Network since 2001 and specifically focused on managed print since 2009. I have the privilege to work closely with various parts of the channel from resellers and manufacturers to software and service providers. I believe this place in the chain provides a great deal of perspective on the needs and wants of all involved in a managed print engagement. My hope is that I can use this experience to help others achieve their goals in the managed print space. Additionally, I look forward to collaborating and learning the perspectives of others as part of this process.
Q: What changes or opportunities are you seeing in MPS that excite you the most?
A: While there are many industry reports that indicate an overall decline in print, there is projected growth in pages printed in a contractual context. This excites me because, of course, this is the sweet spot for managed print services! For those engaged in MPS, there is still a lot of opportunity to drive down operational costs and increase profits, while delivering a greater experience and savings for the end customer.
Q: What do you enjoy doing in your spare time when you're not at work?
A: When I'm not at work, I enjoy spending time with my husband, Andy, and our daughters, Violet and Lilah. They keep us really busy, but when I'm able to sneak in some time for myself, I enjoy horseback riding. My oldest is almost old enough to start jumping lessons; I'm hoping this translates to an opportunity for more time at the barn for me!