Continuing our Q&A series with members of the MPSA Board of Directors is Ron Alphin, ABM Federal.
Q: How long have you been involved in the MPSA and in what role/s?
A: I first became a member of MPSA in 2009. I immediately joined the newly formed Standards committee as the first group was formed. I served as a member for the first four years, then as Chair for next two years, and have been its Executive Sponsor ever since. This is my third consecutive term as a Board Member.
Q: What experience do you bring to this role?
A: I started in the in the imaging industry 12 years ago. The first two years were for a Canon dealership. I started there selling copiers, and then moved to their new roles selling managed print services and managed network services.
I then went to a national distributor, Supplies Network, for eight years. They were just starting to build their MPS program and needed someone to build out sales and operational infrastructure. After we got the program established and growing, we migrated the sales to general sales members and focused them on just MPS, and I moved to fully build out efficiency and delivery of operational components of service, supplies, contracts, and software components.
I then moved to a supplies and parts remanufacturer, LMI Solutions, for a year and a half to focus on their operational delivery solutions around their MPS program.
Most recently I have taken on the buildout of the MPS solutions for a government-focused reseller, ABM Federal, where I am focusing on all services and solutions for the federal government.
Q: What changes or opportunities are you seeing in MPS that excite you the most?
A: In general, I love to see companies focusing more on the software and true solutions around managing documents and information. It’s exciting to see this evolution beyond the early days of just focusing on the devices and supplies.
Specifically to my new role and company, I am very excited with the opportunity to bring MPS and other solutions to the government space. Due to the strict requirements around information and security, and their very structure, they have been slow in their adoption of the type of efficiency and cost savings solutions like MPS can provide. They are where the commercial market was about eight years ago.
Lastly, I am excited with all the options that exist for providers today. It is much easier to partner, or even build and deliver your own solutions today than it has ever been.
Q: What do you enjoy doing in your spare time when you're not at work?
A: As I grow older, it has become easier for me to understand the most important things in life, and time with my family and friends is very fulfilling. However, those that know me well know I enjoy cigars, beverages, beach, and to chase my errant golf shots as a true hacker.