MPSA News and Announcements

MPSA press releases keep you up to date with news and announcements related to the Managed Print Services Association.

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  • 05-Jan-2015 10:30 AM | Anonymous member (Administrator)

    MELVILLE, N.Y., January 5, 2015 – Canon U.S.A., Inc., a leader in digital imaging solutions, today announced two new Color imageCLASS multifunction printers (MFPs) targeted at small businesses, medium businesses and workgroups. The Color imageCLASS MF820Cdn, the fastest imageCLASS color device to date, and the Color imageCLASS MF810Cdn represent a new product line standard that enhances productivity, image quality and ease of use. These models for the first time offer a new color touch screen to help maintain operability, a color profile V2 technology for more impactful color prints and a triple-cassette option to maximize workflow functionality.

    “The new Color imageCLASS MF800 series devices are intricately designed to meet the needs of today’s small and medium business customers,” said Junichi Yoshitake, senior vice president and general manager, Business Imaging Solutions Group, Canon U.S.A., Inc.  “Packed with performance to help increase productivity, these machines will provide an office backbone to work teams needing a fully-functioning color laser MFP.”

    What’s New:

    The MF820Cdn and MF810Cdn models are the first imageCLASS machines to support a color touch screen that customers can interact with similarly to how they use their mobile phones and tablets.  The 3.5-inch display offers the ability to “flick” between screens to maximize user productivity as well as the ability to create customizable buttons for commonly used features to help increase efficiency.

    A new color profile called V2 technology is used, which produces vivid, vibrant images and expands the color reproduction range, creating more impactful color prints with excellent clarity and visual sharpness that is ideal for high-quality business presentations and photos.

    While the machines ship standard with a 550-sheet cassette and a 100-sheet multipurpose tray, both MF820Cdn and MF810Cdn machines can be accessorized via a triple-cassette option to support up to a 2,300 sheet capacity total, exceeding previous imageCLASS machine capabilities.  Also new to the imageCLASS line are an Encrypted Send Security Kit option to help maintain data confidentiality during network transmission, and a Barcode Printing option, which enables a user to print select bar codes in a readable format.

    “Color MFPs represent a hot spot for MFP activity, with high growth rates expected throughout 2018,” said Ron Glaz, research director research at IDC. “Similarly we are seeing small and medium business IT spending at its highest level since 2009. Canon’s new imageCLASS Color MFPs are perfectly positioned to take advantage of these market dynamics.”


    The MF820Cdn MFP can achieve print, copy and scan speeds of up to 36 pages-per-minute (PPM), making it the fastest imageCLASS color device to date.  The MF810Cdn is differentiated by its speed, but still produces crisp output at up to 26 PPM.  First prints arrive in approximately nine seconds, reducing employee wait time at the machine.  Documents can be printed, scanned, copied or faxed in two-sided form.

    The MF820Cdn and MF810Cdn can be connected with USB or gigabit Ethernet and benefit from a durable build quality able to support a maximum monthly print volume of 88,000 and 64,000 pages per month, respectively.

    Print driver support includes Canon Ultra-Fast Rendering, PCL6 and PostScript.  Driver support is available for Windows, Mac and Linux operating systems.

    “As a print service and solution provider in Tempe, Arizona, Canon just built us the type of rock-solid color A4 MFP our customers have been requesting from us for years,” said Linda Kelly, vice president of Sales, Availe. “The Color imageCLASS MF820Cdn in particular delivers just the right balance of price, performance and durability that is required for today's thriving businesses, both large and small.”

    Mobility Solutions:

    Both models feature the easy-to-use Canon Mobile Printing app, which is designed to help keep pace with today's demanding and changing workforce. This app enables users in homes and offices of all sizes to send print jobs directly from compatible Android tablets and smartphones to their Canon output device, and the ability for Apple users to send their print jobs to their Canon device from their compatible iPhone and iPad. Also supported is Mopria Print Service, a simple solution for users to print documents, emails, web pages and photos from compatible Android KitKat 4.4 smartphones and tablets.

    Lastly, the Canon Mobile Scanning for Business app offers enhanced productivity for iOS and Android users.  This app enables an iOS business user to scan items into their compatible iPhone or iPad device, and an Android business user to scan items into their compatible Android smartphone or tablet before they travel or attend an offsite meeting, so that they have important documents handy wherever they may be.

    Device & Document Management:

    Both machines offer the ability to deliver a scanned document or incoming fax directly to an email address or shared folder in color or black-and-white.  Supported scan file formats include JPEG, TIFF, PDF, Compact PDF, which reduces file size, and PDF OCR format, a new imageCLASS capability for customers who need to edit the printed text documents they scan.

    A feature called Secure Print allows users to submit a PIN code when they send the print job from their computer, so the job will not be released until the same code is entered onto the printer.  Another feature called Department ID Management empowers central device managers to limit or even prohibit access to certain features, such as color printing, in order to reduce cost or to provide a level of document control.

    The machines can be maintained via a device web portal called the Remote User Interface, allowing device administrators to view or modify various settings, pull job logs to study user behavior and check consumable status for timely replacement, among other tasks.


    The MF820Cdn and MF810Cdn feature the new Toner Bottle 034, which is fast and easy to replace, and also utilizes a new technology called Insulated Air Pressure (IAP) to help prevent toner spillage. Both machines ship standard with a full set of cyan, magenta, yellow and black (CMYK) bottles with a rated yield of 7,300 pages based on ISO/IEC standard.  The machines utilize separate drum and waste toner consumables in order to deliver a low cost-per-page (CPP) to the customer.


    The new Canon imageCLASS products meet the ENERGY STAR® guidelines set by the U.S. Environmental Protection Agency (EPA) and Department of Energy (DOE). Canon U.S.A. is a long-time ENERGY STAR partner, and is a strong advocate of consumer education regarding energy-efficient products through its product labeling and environmental programs. ENERGY STAR is a joint effort of the EPA and DOE designed to identify and promote energy efficient products to reduce greenhouse gas emissions.

    The machines are designated EPEAT silver devices, the global registry for greener electronics.

    The MF820Cdn and MF810Cdn utilize just one watt of Energy while in Energy Saver mode and achieve a low Typical Energy Consumption (TEC) rating of just 1.2 kWh and 0.8 kWh, respectively.

    Availability & Service:

    The Color imageCLASS MF820Cdn is now available through resellers at a manufacturer suggested retail price (MSRP) of $2,595, while the Color imageCLASS MF810Cdn is now available through resellers and select retailers at a MSRP of $1,995. The machines come standard with a one-year limited warranty for on-site service. Extended warranties are available, for an additional cost, to customers who wish to add up to an additional four years of service to the product.

    The machines will also be available for lease through Canon Financial Services. For more information about these new printers, visit:

  • 05-Jan-2015 9:29 AM | Anonymous member (Administrator)

    St. Louis, MO. January 2, 2015 – Supplies Network is pleased to announce a contractual relationship has been secured with RedSage Group, Inc., owned by Doug Johnson. Johnson, formerly Senior Vice President at Distribution Management, will provide consulting services to support the company’s award-winning MPS practice, while developing new opportunities in MPS and adjacent markets. The realignment provides RedSage Group the ability to incubate new solutions and programs for both the industry and Supplies Network.

    “Doug is among the leading visionaries in our industry and will undoubtedly continue to develop innovative solutions in the print and imaging arena and beyond,” said Greg Welchans, President of Distribution

    Management–Supplies Network. “Doug has been instrumental in building our successful MPS architecture. This realignment enables our collective efforts to pursue necessary expansion strategies. We remain highly committed to our long-term MPS strategy and our MPS resellers, both current and future. We look forward to our continued partnership with Doug to drive innovation and mutual growth for us and our business partners.”

    “Supplies Network has invested in and built a best-in-class portfolio of cloud-based solutions backed by a worldclass distribution network. I’m confident this new alignment will bring additional opportunities to further leverage these channel-leading capabilities,” said Johnson.

    To learn more about Supplies Network’s award-winning Managed Print Services program, contact your Supplies Network Sale Representative today or call 800-729-9300.

    About Distribution Management 

    Distribution Management is a national technology, fulfillment and distribution provider specializing in automated order handling, fulfillment and shipping of small package goods. DM is able to reach 99% of the U.S. within one to two days from its four strategically located distribution centers. DM’s order accuracy rate of 99.9% is reflective of the operational excellence and efficiencies that have resulted from significant investment in technology and a dedicated IT development staff specializing in integration, automation and real-time reporting. The company operates Supplies Network, a wholesale distributor offering IT consumables, equipment and an award-winning Managed Print Services program, as well as DM Fulfillment, an Omni-channel, value-add fulfillment provider. Visit or to learn more.

  • 09-Dec-2014 7:39 PM | Anonymous member (Administrator)

    Newton, MA – December 9, 2014 – ITEX National Conference and Expo, the office equipment and imaging channel’s premier event, is pleased to announce that Larry Walsh, the CEO & Chief Analyst at The 2112 Group, and publisher of Channelnomics, will be the keynote speaker at the 2015 event taking place at the Broward County Convention Center in Fort Lauderdale, FL, Wednesday, March 11th through Thursday, March 12th. Featuring two and a half days of information and education coupled with Executive and Strategic Workshops and networking activities, including a VIP Dinner Cruise on Tuesday, March 10th, attendees will learn how to advance, expand and evolve their business in the face of a rapidly changing market.

    With more than 20 years as a leader in the IT channel market, Walsh will bring his unique perspective and recent research to inspire ITEX attendees. On Wednesday, March 11 at 9:00 am, he will kick off the conference with the keynote session entitled, “Building Better Businesses in a Dynamic Channel.” The presentation will highlight how both dealers and MSPs can compete in the face of a shrinking channel.

    “Transformation is often treated as a one-time event, when in fact; it’s a continuous, evolutionary process. Vendors, solution providers and dealers attending ITEX need to adopt new skills, perspectives and processes to ensure they grow and advance their businesses to remain relevant and vibrant,” said Larry Walsh, CEO and Chief Analyst of The 2112 Group.

    In addition to the keynote session, ITEX will offer attendees 65+ conference sessions on tracks such as Document & Workflow Solutions, Sales & Marketing, Managed Services, Managed Print Services, and Service & Supplies. New this year, the conference will also host two Executive Workshops, presented by InfoTrends and CompTIA, respectively. In addition, a Strategic Sales Workshop “Light a Fire Under Your Managed IT Sales” will be facilitated by foremost managed services expert Paul Dippell, CEO, Service Leadership on Thursday, March 12th from 10am-2pm, sponsored by ITEX and GreatAmerica Financial Services.

    “We are thrilled to have one of the most recognizable and forward-thinking leaders in the IT Channel address our attendees during the keynote session,” said Sand Sinclair, ITEX Conference Director and imageSource Editor-in-Chief. “The dealers, resellers, and MSPs that will be in attendance will walk away from this presentation with terrific insight and information on where the opportunities are in emerging technologies and managed services, which can be applied to their own business models.”

    Attendee registration is now open for the 2015 event at and exhibitor sign up is available by contacting Cal Groton or Alexandra Piccirilli. For more information about the ITEX Conference agenda, Executive Workshops, or networking opportunities please visit

  • 01-Dec-2014 12:00 PM | Anonymous member (Administrator)

    CHARLOTTE, N.C. – The Managed Print Services Association (MPSA) is pleased to announce that Canon U.S.A., Inc. has joined the association as a corporate member. Canon joins more than 1,000 other MPSA members to participate in proactive outreach to advance the awareness and value of managed print services (MPS) across sectors. Members of the MPSA work together to promote and advocate for MPS in a vendor-neutral forum to the mutual benefit of end users, members and other stakeholders in the global MPS industry.

    “Canon is excited to join the MPSA, which will allow us to work closely with other industry leaders and MPSA members in an effort to advance our efforts to bring the value of Managed Document Services (MDS) to an even broader base of customers," said Dennis Amorosano, Vice President & General Manager, Business Imaging Solutions Group, Canon U.S.A., Inc. "By joining the MPSA we're gaining valuable MDS insight that will both further develop Canon’s MDS offering & along with other MPSA members extend the reach of these services in the marketplace.”

    “We are pleased to welcome Canon as member of your Managed Print Services Association,” said Greg Walters, MPSA president. “Canon adds to the rising constellation of Corporate members in the MPSA, and we look forward to having Canon as part of the MPSA.”

    About the Managed Print Services Association

    The Managed Print Services Association (MPSA) is an independent, not-for-profit organization that serves the MPS industry. Its focus is on the development of standards, education and industry guidelines that unite the different segments of the industry that bring value to all those participating. For more information about benefits and memberships, visit

    About Canon U.S.A., Inc.

    Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. With approximately $36 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2013† and is one of Fortune Magazine's World’s Most Admired Companies in 2014. In 2014, Canon U.S.A. has received the Readers' Choice Award for Service and Reliability in the digital camera and printer categories for the 11th consecutive year. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. In 2014, the Canon Americas Headquarters secured LEED® Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting and follow us on Twitter @CanonUSA. For media inquiries, please contact


    † Based on weekly patent counts issued by United States Patent and Trademark Office.

    All referenced product names, and other marks, are trademarks of their respective owners.

  • 12-Nov-2014 5:56 PM | Anonymous member (Administrator)

    (Cedar Rapids, IA) – GreatAmerica Financial Services Corporation announced today it has successfully integrated its invoicing capabilities with ConnectWise to improve billing efficiencies with their mutual Solution Provider partners. The integration allows IT Solution Providers to outsource many of their invoicing needs through GreatAmerica, as well as receive real time intelligence on the Solution Provider’s portfolio of business with GreatAmerica.

    “We are excited that GreatAmerica has completed this phase of integration to ConnectWise,” said Jeannine Edwards, Director, ConnectWise Platform. “GreatAmerica is a great addition to our Integrator Community.”

    The integration will reduce invoicing costs by allowing IT Solution Providers to place their miscellaneous charges that occur with their Managed Services contracts on the invoice GreatAmerica sends monthly with equipment charges and service.

    “Our HaaR program has been helping Solution Providers provide a single invoice solution for hardware, software, cloud and services,” said Greg VanDeWalker, Senior VP and General Manager at GreatAmerica Financial, Communications & Data Group. “Now with this integration, GreatAmerica can automatically pull all pass through charges onto the GreatAmerica invoice.”

    Additionally, the integration uses the ConnectWise ticketing system to report customer payment delinquencies back to Solution Providers. “Since we are invoicing on behalf of the Solution Providers, customer delinquency is critical intelligence,” explained VanDeWalker. “Solution Providers are now alerted if their customer is past due, and they can take appropriate actions regarding their services.”

    About GreatAmerica Financial Services Corporation

    Founded in 1992, GreatAmerica has over $1.6 billion in assets. More than just a finance company, the Communications & Data Group at GreatAmerica is dedicated to understanding the IT, Managed Services, and Telecommunications industries. Our exposure to thousands of telecom providers, MSPs and independent VARs contributes to our ability to help our customers evolve their businesses through targeted and innovative solutions. The collective knowledge and experience of GreatAmerica enhances the development of specialized programs and collaborative learning opportunities to complement our vendor’s offerings.

    About ConnectWise

    Made for companies that sell, service, and support technology, ConnectWise is the #1 business management platform worldwide. Today, more than 90,000 users rely on ConnectWise to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, the platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations. ConnectWise also gives its users access to a powerful network of ideas, experts, and solutions. A veteran in the technology services industry, ConnectWise has been the premier business management platform for technology companies for more than 15 years. For more information, visit or call 800-671-6898.

  • 12-Nov-2014 7:30 AM | Anonymous member (Administrator)

    STAMFORD, Conn., NOVEMBER 11, 2014 – Novitex Enterprise Solutions, the industry-leading provider of the Integrated Document Life Cycle (IDLC) in the Document Outsourcing market, today announced the industry’s first pure cloud-based Managed Print Services (MPS) offering designed to help eliminate significant pain points felt by IT, procurement, finance and end users. This cloud-based offering, which resides on the powerful SoftLayer platform from IBM, will increase data transparency via reporting dashboards and service management, satisfaction through a self-automation strategy, productivity by driving optimal workflows and standardization through the execution of the strategy by a single source provider – giving an organization control over their total cost of ownership. 

    Unlike industry competitors, Novitex takes a vendor agnostic, data-driven approach to reducing a company’s total cost of ownership by providing clients with transparency into all of the costs associated with fleet management – including ink – one of the highest MPS line items. According to Novitex data, 55 percent of a Fortune 500 company’s total printing costs are spent on ink.

    Novitex utilizes a patent pending Intelligent Output Blueprint to help reduce an organization’s total cost of ownership. This five step – define, measure, transition, execute and improve – end-to-end process includes an in depth analysis and plan developed through more than 25 years of experience to help clients maximize device utilizations while reducing the burden on internal resources and improving end-user satisfaction.

    “Our pure cloud-based MPS offering is yet another demonstration of Novitex’s commitment to provide our Fortune 500 clients with innovative solutions designed to eliminate print fleet management pain points and turn MPS into a competitive advantage,” said Irina Novoselsky, head of business development at Novitex. “As a vendor agnostic company, we not only support devices from all major manufacturers, but also keep our clients’ best interests in mind, rather than our own pockets.”

     Revolutionary Cloud-Based MPS Offering

    A critical component of Novitex’s cloud-based MPS offering is the Service Automation System. The IDLC Service Automation System is a single ITIL management system – accessible from any browser – which enables Novitex to quickly respond to user-generated service and incident requests and provide proactive fleet management through real-time device monitoring. More specifically, the Service Automation System addresses critical client pain points and provides the following benefits:

    • Removes Burden from IT Through Self-Help Portal: Users can access a self-help web portal 24/7/365 and create service request or trouble tickets. The tickets are entered into a central queue enabling Novitex to address the tickets in a timelier manner. Users also have the ability to speak with a Novitex service expert through the portal, which also provides access to articles and FAQs for self-enablement. Pairing the self-help portal with Novitex’s onsite and offsite support, frees up valuable time for an organization’s IT staff to focus on more business-critical projects.
    • Increases End-User Satisfaction with Proactive Fleet Management: Leveraging ServiceNow’s asset management functionality, every device within an organization’s print fleet is inputted into a master system of record. The system enables Novitex to proactively monitor the devices within a client’s environment, allowing Novitex to address anticipated requests such as ordering toner when toner is low on a certain printer or dispatching a service technician when an error code is reported. Avoiding a problem before it arises is critical to ensuring end-user satisfaction and through proactive fleet management, Novitex is able to achieve a 99.8 percent or better uptime on average.
    • Greater Data Transparency and Cost Control: Provides an online dashboard for analytics, reporting and KPIs, allowing organizations full visibility into their printing costs. This allows both procurement and finance to have greater control on overall costs and the opportunity to reduce wasteful spending.

    “By leveraging ServiceNow’s asset management capabilities, Novitex is able to identify assets within an organization’s print environment, create individual records for each asset and provide proactive fleet management by monitoring each asset in real time to address their clients’ needs,” said Chris Pope, strategy leader,  ServiceNow. “We are excited that Novitex is using ServiceNow and are looking forward to driving further innovation to their customers.”

    To learn more about Novitex’s cloud-based MPS offering including printer management, printing management, secure pull and print, mobile print, cost accounting, scan to workflow and hardware productivity, please visit:

  • 11-Nov-2014 4:44 PM | Anonymous member (Administrator)

    (Cedar Rapids, IA) – GreatAmerica Financial Services Corporation and SalesChain announced the release of SalesChain’s credit desk application module featuring integration with
    GreatAmerica -- the first integration of its kind with a finance company. SalesChain, a provider of business and sales management software, designed this application within its platform, allowing credit applications to be sent directly into the GreatAmerica credit processing system. The transition to an entirely digital process gives office equipment dealers real-time updates on their submitted credit applications and reduces manual entry errors.

    “Our dealers are under pressure to find efficiencies and improvements within their dealerships. That’s why technology integration is a priority for us at GreatAmerica,” said Jennie Fisher, Senior VP and General Manager, Office Equipment Group at GreatAmerica. “By joining forces with SalesChain to help our mutual dealers stay within their application, with no manual entry, and submit applications fasterundefinedwe all win.”

    Sales reps can now request credit approval during the sales process without the complication of added paperwork. With only a few clicks of a button, directly from their order breakdown screen, reps will be able to send in their request for credit approval, thus saving application-processing time.
    “By creating a simpler, faster, and more intuitive process for dealerships, we are not only saving them valuable time, but boosting the profitability of their entire sales force,” explained SalesChain CEO, Tim Szczygiel. “The reason SalesChain and GreatAmerica work so well together is due to our mutual focus on providing dealerships tools and services they need to succeed.”

    About GreatAmerica Financial Services
    Established in 1992, GreatAmerica Financial Services Corporation is a $1.6 billion national commercial equipment finance company headquartered in Cedar Rapids, IA. GreatAmerica provides financing and niche market-focused services in all fifty states and several U.S. Territories. Our commitment to understanding the office equipment industry has positioned us as the unparalleled leader in single invoice solutions (MPS, Managed IT, and other specialized billing options). We also offer innovative non-financial services to help our dealers evolve their businesses. GreatAmerica is dedicated to helping manufacturers, vendors, and dealers be more successful and keep their customers for a lifetime.

    About SalesChain, LLC
    SalesChain is the maker the mySalesChain suite of business and sales management software including telemarketing, sales CRM, forecasting, proposal and order pricing, documentation, credit desk, commissions and delivery desk management. SalesChain services office equipment dealers, IT Services, MPS and Capital Equipment manufacturer and reseller organizations. Privately held, SalesChain is headquartered in Waterbury CT. For more information, email , visit, or call (203) 262-1611.

  • 11-Nov-2014 4:41 PM | Anonymous member (Administrator)

    SCOTTSDALE, AZ -- November 11, 2014 -- MWA Intelligence Inc., (MWAi), an SAP Gold Partner and leader in enterprise relationship planning (ERP) solutions celebrates Dan Doyle Sr. and Dex Imaging as first ever recipient of the “Visionary Leadership” Award.

    For the first time in Executive Connection Summit history, MWA Intelligence, Inc. has created the inaugural “Visionary Leadership” Award. This unique award was created as a vehicle to recognize those leaders who have made a significant, positive, and lifelong impact within the print imaging industry for the betterment of the imaging channel. The “Visionary Leadership” Award also recognizes the many humanitarian and charitable contributions along the way.

    Dan Doyle Sr. pioneered the mega-dealer imaging industry, having founded Danka Business Systems in 1977, where he implemented innovative strategies that revolutionized how dealers do business today. His insights have been instrumental in helping DEX imaging's CEO, Dan Doyle Jr., to reach the company's short-term benchmarks and long-term goals. Dex Imaging is a dominant force in the marketplace due to their focus on quality service and community outreach.

    “I am beyond grateful to have the opportunity to honor a lifelong friend, business visionary, and exceptional dealership like Dan Doyle Sr. and Dex Imaging,” said Michael T. Stramaglio, President and CEO of MWAi. “The ‘Visionary Leadership’ Award symbolizes perseverance and commitment to the print imaging channel and I look forward to watching the future of Dex Imaging continue to grow.”

    About MWA Intelligence, Inc.

    MWA Intelligence Inc. (MWAi), an SAP Business One Gold Partner, delivers enterprise-class and leading-edge Machine-to-Machine (M2M) and Machine-to-People (M2P) solutions to better serve the imaging industry. MWAi's intelligent service, workforce, assets and GPS solution suites deliver mission-critical information in real time to the hands of customer-facing employees and into companies' back-end ERP systems including the powerful MWAi FORZA with SAP Business One. The MWAi solution automates all of the business intelligence management, meter collection, consumables and service alerts and also offers an integrated pre-sale MPS tool. For additional information, please visit the MWA Intelligence corporate website:                                                       

    About Dex Imaging

    DEX imaging was founded in 2002 with these two main objectives in mind: 1) To create a privately-held dealership that focuses solely on quality service (without the conflicting objectives that publicly-held imaging companies face); 2) To give back to the community by donating one third of the company’s profits to charities and educational programs within the markets where DEX does business. For additional information, please visit the Dex Imaging website:

  • 28-Oct-2014 6:41 PM | Anonymous member (Administrator)
    CHARLOTTE, N.C. – The Managed Print Services Association (MPSA) is pleased to announce that Novitex has joined the association as a corporate member at the Platinum level. Novitex joins more than 1,000 other MPSA members to participate in proactive outreach to advance the awareness and value of managed print services (MPS) across sectors. Members of the MPSA work together to promote and advocate for MPS in a vendor-neutral forum to the mutual benefit of end users, members and other stakeholders in the global MPS industry.

    “With more than 25 years of experience implementing innovative MPS solutions for hundreds of clients – including dozens of Fortune 500 companies – Novitex has helped to eliminate the common pain points associated with print fleet management and turn MPS into a competitive advantage for our clients,” said Irina Novoselsky, head of business development at Novitex. “We are excited to join the MPSA and to work with our industry peers to help advance MPS to meet the future needs of businesses across the globe.” 

    “We are very happy to welcome Novitex as a member of your Managed Print Services Association,” said Greg Walters, MPSA president. “Novitex is a leader in the document lifecycle industry that incorporates MPS as a solution to deal with the challenges we’re seeing in the industry every day. We look forward to working with members of the Novitex organization on committees and projects in the future.”

    About the Managed Print Services Association

    The Managed Print Services Association (MPSA) is an independent, not-for-profit organization that serves the MPS industry. Its focus is on the development of standards, education and industry guidelines that unite the different segments of the industry that bring value to all those participating. For more information about benefits and memberships, visit

    About Novitex

    Novitex is a digital-first, document outsourcing provider specializing in the Integrated Document Life Cycle™ (The IDLC™). The IDLC™ provides an end-to-end, cloud-enabled approach to business-critical services, ranging from delivery of targeted communications to records management. Our 30 years of experience paired with our drive for constant innovation has made Novitex the go to provider for the Fortune 500 and government entities. For more information please visit
  • 28-Oct-2014 11:53 AM | Anonymous member (Administrator)

    (Cedar Rapids, IA) – GreatAmerica Financial Services Corporation recorded the highest-ever ranking in overall satisfaction by office equipment Dealers in THE CANNATA REPORT’s 2014 Annual Dealer Survey Special Issue (Part II), released this week. The nearly three-decade-old survey is the office equipment industry’s only independently-funded Dealer satisfaction survey. This is the fifth time in six years GreatAmerica has received the top rating.

    “In the 29 years we have been surveying dealers, we have never seen anything as close to a perfect score as the 4.67 out of a possible 5.0 GreatAmerica reached in our most recent survey,” said Frank Cannata, Founder and Publisher of THE CANNATA REPORT. “It is a credit to the entire organization and the manner to which they respond to their independent dealer customers. Our congratulations to GreatAmerica Financial on a job well done.”

    This year, 67% of the 269 copier equipment dealers reported one of four companies (GreatAmerica, US Bank, GE Capital and DLL) as their primary leasing partner. Of those who selected GreatAmerica as their primary leasing source, the majority, or 69% rated it as “Excellent,” whereas the second top-rated leasing company was rated “Excellent” by 35% of its dealers.

    “It is such an honor to receive this tremendously positive and record-breaking score from our dealers,” said Jennie Fisher, Senior Vice President and General Manager of the Office Equipment Group at GreatAmerica. “Our focus on our dealers’ success is unwavering and on behalf of each individual at GreatAmerica, I say thank you for believing in usundefinedthis fuels our passion for continued improvement.”

    About GreatAmerica

    Established in 1992, GreatAmerica Financial Services Corporation is a $1.6 billion national commercial equipment finance company headquartered in Cedar Rapids, IA. GreatAmerica provides financing and niche market-focused services in all fifty states and several U.S. Territories.  Our commitment to understanding the office equipment industry has positioned us as the unparalleled leader in single invoice solutions (MPS, Managed IT, and other specialized billing options). We also offer innovative non-financial services help our dealers evolve their businesses. GreatAmerica is dedicated to helping manufacturers, vendors, and dealers be more successful and keep their customers for a lifetime.

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