MPSA News and Announcements

MPSA press releases keep you up to date with news and announcements related to the Managed Print Services Association.

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  • 15-Jan-2016 4:45 PM | Anonymous member (Administrator)

    (Weymouth, MA) January 12, 2016...ITEX National Conference and Expo, the office equipment and solutions channel’s premier event, today unveiled the full conference program for the 2016 event which takes place March 7 – 9, 2016 at the Broward County Convention Center in Fort Lauderdale, Florida. Dedicated to providing attendees with the insight and connections needed to evolve their business in the ever-changing market, the event will feature an informative pre-show Executive Workshop hosted by InfoTrends, inspirational keynotes from industry thought leaders, a robust educational conference program, and access to a full range of transformative tools, technologies and solutions on the expo floor. To learn more about the event, or to register, visit www.itexshow.com.

    Quick Links:

    As the largest event in the office equipment and solutions channel, ITEX 2016 is uniquely focused on addressing the needs of technology focused resellers, MPS dealers, and imaging supply and equipment specialists. With more than 30 conference sessions covering the areas of Print & Managed Services, Workflow & Solutions, Sales & Marketing, and Data-Driven Business, attendees will learn about the latest challenges and solutions for the channel.

    Event Highlights:

    • Unique content:
      • Pre-Conference Executive Workshop on Monday, March 7th hosted by InfoTrends
      • Keynote addresses delivered by Jeff Hayes, Managing Director, InfoTrends, David Laing, GM, HP PageWide Enterprise, Laura Blackmer, SVP, Sales, Sharp Imaging and Information Systems, David Ramos, Director, InfoTrends, and Cathy Lewis, CMO & EVP, 3D Systems
      • Presentation topics presented by leading industry experts
      • Sessions offered only in Spanish
    • Featured networking:
      • VIP Networking Cruise on Monday, March 7th
      • Opening Night Cocktail Party event on Tuesday March 8th
      • Perfect Image Awards Presentation on Tuesday, March 8th
    • Access to best-in-class distributors, vendors, and partners in the ITEX expo hall:
      • Clover Imaging Group, Digitek, Docuware, ECI Software Solutions, Cartridge Web, Epson, Great America, LMI, Supplies Network, Square 9, HP, Digitech Systems, Panasonic, Fujifilm, and Fujitsu, and more.

    Exhibitor and Sponsorship Opportunities For more information on how to demonstrate your leadership in the industry, identify new customers and partnership opportunities, or drive growth in the office document technology market, click here to download the Exhibitor/Sponsorship Kit. To secure booth space or sponsorship program, contact Alexandra Piccirilli 781.616.2167 or email apiccirilli@infotrends.com.

    Produced and Managed By:
    ITEX National Conference and Expo is the premier event for the office solutions channel. The event is produced and managed by InfoTrends, the leading worldwide market research and strategic consulting form for the digital imaging and document solutions industry, headquartered in Weymouth, MA. ITEX is co-presented by imageSource, the definitive resource for the office channel. For the latest event updates follow us on Twitter @itex_show.

  • 14-Jan-2016 1:17 PM | Anonymous member (Administrator)

    January 8, 2016, Phoenix Arizona: LMI Solutions, an award winning North American manufacturer of aftermarket toner cartridges, printer hardware, service parts and managed print infrastructure is pleased to announce the expansion of their senior leadership team with the addition of Doug Johnson and Dan Todd.

    “LMI is an undisputed toner quality leader with award winning infrastructure capabilities so I’m really excited about the growth potential for LMI and their dealers with the recent acquisitions of Parts Now and Global Printer Services”, Stated Doug Johnson, newly appointed Chief Strategy Officer of LMI Solutions.

    Mr. Johnson will continue LMI’s corporate expansion initiatives as CSO reporting directly to company president and CEO Gary Willert. Johnson is well known by imaging dealers on a global scale for his field proven ability to coach, mentor and operationalize managed print programs that combine dealer profitability and end user satisfaction. Prior to joining LMI Solutions, Mr. Johnson held leadership roles with Hewlett Packard, Print Inc., and Supplies Network. His experience will be instrumental in the ongoing expansion of LMI’s ability to offer dealers a true OEM alternative for printers, toner and parts from a single aftermarket source.

    “Working previously at one of LMI’s vendor partners, I have long admired LMI Solutions as a customer focused organization and I am thrilled about the opportunity to help LMI dealers win more business with world class Manufacturing and Operations behind them” stated Dan Todd, newly appointed Chief Operations Officer of LMI Solutions.

    Mr. Todd has been appointed COO where his knowledge and expertise in the aftermarket imaging arena will provide LMI dealers with a competitive edge in the areas of product development, innovation and fulfillment. With more than 20 years Imaging Industry experience, Dan has held several leadership positions, most recently at Mitsubishi (MKIC / Future Graphics) where he was responsible for the Global Operations and all related departments.

    “Doug and Dan bring tremendous credibility to our unwavering commitment to the prosperity of our current and future LMI customers”, stated Gary Willert, President and CEO of LMI Solutions. “We have a very compelling story for dealers when they combine an LMI printer with LMI toner and LMI parts and these guys will help our dealers leverage our new value position as a true OEM alternative.”

    Both gentlemen may be contacted at LMI Solutions global headquarters in Phoenix Arizona.

    To learn more about LMI Solutions and the newly appointed leadership team, please visit the company website or contact your LMI representative.

    Website: www.lmisolutions.com, toll free: 1.888.215.1292, email: info@lmisolutions.com

    About LMI Solutions

    LMI Solutions is an R2 certified manufacturer, distributor and recycler of premium replacement toner cartridges, related imaging supplies, remanufactured printers and turnkey Managed Print Infrastructure services. LMI distributes more than 5,000 SKUs, including the most popular OEM products, and is a recognized global leader for empowering dealers with Managed Print Services & Support throughout North America. Recently, BTA channel member voting selected LMI as the Winner of "Best Remanufactured Cartridges" following recognition from the MPSA and the coveted Readers’ Choice Award for the industries "Best MPS Program" and "MPS Infrastructure Provider".

  • 06-Jan-2016 12:13 PM | Anonymous member (Administrator)

    The Managed Print Services Association (MPSA) is pleased to announce Mitchell Filby and Bill Ford as new members of the Board of Directors.

    Filby is the founder and Managing Director of First Rock Consulting and has been a member of the MPSA Education Committee for the past two years.

    Ford is Senior Consultant and Director at The Ascher Group / Yates Limited and is also a member of the MPSA Education Committee.

    “The MPSA would like to welcome Mitchell Filby and Bill Ford to the MPSA Board of Directors,” said MPSA Vice President Doug Bies. “As the MPSA has grown, so has the need for additional members on its Board of Directors. Mitchell and Bill's leadership, extensive MPS experience, and willingness to contribute their time and talents to the MPSA will only strengthen the MPSA moving forward.”

    More information about these two new board members and the entire list of the current MPSA board is available at http://yourmpsa.org/board

    About the Managed Print Services Association

    The Managed Print Services Association (MPSA) is an independent, not-for-profit organization that serves the MPS industry. Its focus is on the development of standards, education, and industry guidelines that unite the different segments of the industry and bring value to all those participating. For more information about benefits and memberships, visit http://yourmpsa.org/Membership.

    Are you an existing MPSA member interested in getting more involved with the MPSA? You can find out more about all the committees and the MPSA here or contact us at info@yourmpsa.org.

  • 07-Dec-2015 1:22 PM | Anonymous member (Administrator)

    DALLAS, TX and BRNO, Czech Republic – December 7, 2015 – Y Soft, a leading enterprise office solutions provider, today announced its software subscription service for YSoft SafeQ, the company’s print management and document capturing solution, is now globally available to all channel partners. Software subscriptions enable Y Soft’s channel resellers to offer YSoft SafeQ on a pay-as-you-go basis. Using software-as-a-service (Saas) is an accepted business practice as the subscription fees spread payment out across the entire term of the software agreement. The software subscriptions provide the full value of YSoft SafeQ with a lower upfront investment and as an operating rather than capital expense. Software support and service level agreements (SLAs) are also built in. 

    Y Soft worked with its sales channel partners in the Y Soft Early Access Program to ensure the model is easily understood and complementary to the channel’s existing subscription models for multifunction devices (MFDs) and Managed Print Services (MPS) sales. Now YSoft SafeQ software subscriptions are available to all sales channel partners who wish to offer a convenient, incremental payment option to large Fortune 1000 companies and SMBs for enterprise print management.

    Y Soft has taken multiple steps to ensure that its software pricing is flexible and cost efficient to meet the changing needs of its sales channel:

    ·  YSoft SafeQ is available as a full suite or in modules that gives the option to buy only the feature sets needed today with the option of adding more features as needs grow.

    ·  The YSoft SafeQ suite and modules are based on how many MFDs or networked printers are used in the YSoft SafeQ printing environment. As a company’s needs change, they pay only for the devices in use.

    ·  As is often the case when deploying a print management solution, the rollout is in a phased approach. Now, with software subscriptions, charges occur only for those devices as they are added during a billing cycle.

    “With the global rollout of software subscriptions, YSoft SafeQ is the only print management solution that offers subscription pricing to all its MFD partners and across its entire sales channel,” said Václav Muchna, CEO & Co-founder, Y Soft. “Subscription services are extremely beneficial for our partners as the upfront costs diminish further due to reduced set up time and expense. Organizations don’t need to make the investment in infrastructure to host the application on-site or personnel to configure the system.” 

    A software subscription covers YSoft SafeQ 5 software (either the full suite or individual modules), service, including major and minor updates and guaranteed support response levels. Additionally, premium support levels are available. Under software subscriptions, card readers used for authentication may be rented. Y Soft still offers YSoft SafeQ under licensed purchase and, like its software subscription alternative, it is priced on a per-device basis.

    About Y Soft

    Y Soft provides enterprise office solutions that help build a smarter business by improving office productivity and enabling employees to be more productive and creative. YSoft SafeQ, our enterprise print management and document capturing solution, reduces costs, improves document security and enhances workflow productivity. YSoft SafeQ’s full suite of modular on-premise or in the cloud solutions are deployed in large companies and SMB organizations around the world. YSoft be3D 3D printers provide a reliable, high quality, auto-calibrating solution that saves time, reduces prototyping costs and enhances 3D printing productivity.

    Founded in 2000, the company is headquartered in Brno, Czech Republic, with worldwide offices in North and Latin America, Europe, Middle East and Africa (EMEA) and the Asian Pacific Region (APAC). For more information, please visit www.ysoft.com.

  • 02-Dec-2015 9:20 AM | Anonymous member (Administrator)

    (Pompano Beach, FL) - The Managed Print Services Association (MPSA) is pleased to announce an update to the MPSA’s definition of Managed Print Services (MPS), which is as follows. 

    “The active management and optimization of business processes related to documents and information, including input and output devices.” 

    This is an update from the past definition: “The active management and optimization of document output devices and related business processes.” 

    “Although the old definition served its purpose and truly helped define what MPS was for many OEMs, office imaging dealerships, infrastructure providers, and IT VARs, the time has come for the definition to evolve. This was inevitable, considering how things have advanced in the MPS world over the past couple of years,” stated Kevin DeYoung, president of the MPSA. 

    As managed print has matured, there has been greater emphasis on information and business processes (and less on the actual devices), which spurred the MPSA to consider a change in the MPS definition.  Having an industry definition of MPS is designed to help unify stakeholders in the industry, benchmark what MPS is today, and serve as a marketing tool to help MPSA members as the market evolves. 

    The MPSA formed a special committee to focus on the MPS definition initiative. This committee consisted of members of the MPSA board of directors, executive committee, and committee chairs. According to Doug Bies, vice president of the MPSA, member collaboration occurred over the past four months, “We involved our best and brightest MPS experts from a cross-section of the industry and thoughtfully considered the past definition, current trends, and the future of MPS as this definition was developed.” 

    Bies expects the updated definition to help accurately define MPS for years to come. He encourages MPSA members to communicate and market this update and the reasoning behind it to their organizations. 

    About the Managed Print Services Association 

    The Managed Print Services Association (MPSA) is an independent, not-for-profit organization that serves the MPS industry. Its focus is on the development of standards, education, and industry guidelines that unite the different segments of the industry and bring value to all those participating. For more information about benefits and memberships, visit http://yourmpsa.org/Membership

    Are you an existing MPSA member interested in getting more involved with the MPSA? You can find out more about all the committees and the MPSA here or contact us at info@yourmpsa.org

  • 19-Nov-2015 11:56 AM | Anonymous member (Administrator)

    (Cedar Rapids, IA)  - GreatAmerica Financial Services Corporation and ECi Software Solutions today announced the completion of their automated cash posting functionality that will allow GreatAmerica and ECi capabilities to come full cycle. This new integration completes the accounts receivable process by connecting the current usage billing integration. The advancement eliminates manual work, helps reduce errors, and speeds up the remittance process for dealers in the office imaging industry using ECi’s e-automate® and OMD® Enterprise Resource Planning (ERP) software. 

    “The GreatAmerica ECi ESN (Equipment Supply Network) cash posting integration has shortened our remittance process from an hour every day to only five minutes,” said Scott Stahl, Vice President of Finance, ASI Business Solutions. “As a tech company, we value the technology and integration focus of GreatAmerica and ECi.” 

    The newly automated accounts receivable process works in conjunction with the previous ECi and GreatAmerica usage billing integrations to help save hours on manually posting remittance reporting. 

    “So far, dealers are thrilled with this functionality due to its significant time savings, as well as the benefit of next day remittance and posting for money that we collected on their behalf,” said Jennie Fisher, SVP and GM, Office Equipment Group, GreatAmerica Financial Services. “One of our strategic initiatives at GreatAmerica is helping our dealers be as efficient and effective as possible through our work on technology integrations, and this integration helps further that goal,” Fisher added. 

    GreatAmerica customers using ECi’s e-automate or OMD software can sign up for either the usage billing or automatic cash posting integration at no additional charge by contacting GreatAmerica at integration@greatamerica.com

    About GreatAmerica Financial Services Corporation

    GreatAmerica is the largest independent small ticket national commercial equipment finance company and is dedicated to helping manufacturers, vendors, and dealers be more successful and keep their customers for a lifetime. GreatAmerica was established in Cedar Rapids, Iowa in 1992 and today is organized into seven business units and has a staff of over 475 employees with offices in Georgia, Minnesota, and Missouri. Our commitment to understanding the office equipment industry has positioned us as the unparalleled leader in single invoice solutions (MPS, Managed IT, and other specialized billing options). We also offer innovative non-financial services to help our dealers evolve their businesses. Visit www.greatamerica.com

    About ECi 

    The ECi Software Solutions family of companies provides business and e-commerce solutions, offering on-premise and cloud-based technologies. For 30+ years, ECi’s companies have served the manufacturing, service technology, office supplies, contract office furniture, lumber and building materials, hardware and jan/san sectors. Privately held, ECi is headquartered in Fort Worth, Texas, USA, with offices and companies throughout the U.S., Australia, New Zealand, England and the Netherlands. For information, email info@ecisolutions.com, visit www.ECiSolutions.com, or call (800) 959-3367. 

  • 26-Oct-2015 2:48 PM | Anonymous member (Administrator)

    DALLAS, TX and BRNO, Czech Republic – October 26, 2015 – Y Soft, a leading enterprise office solutions provider, today announced the appointment of Lukáš Maňásek as Chief Sales Officer (CSO). In this newly created role, Mr. Maňásek will manage global sales across the entire Y Soft product portfolio. Y Soft provides enterprise office solutions that include YSoft SafeQ, an enterprise print management solution, and the be3D family of 3D printers. The newly created position reflects Y Soft’s growth and continued focus on supporting the global sales channel. Mr. Maňásek also joins the Y Soft board.

    Previously, Mr. Maňásek was VP of Sales for Y Soft’s EMEA (Europe, Middle East and Africa) region. Lukáš began his career at Y Soft in early 2008 as a regional sales manager. Through the years he demonstrated expertise in creating relationships with Y Soft channel partners, building solid internal sales teams and managing global accounts with Y Soft’s network of partners.

    “In this new role, I will continue to work with Y Soft’s partner community, but now will do so with a global viewpoint in existing and future product areas,” commented Mr. Maňásek. “In this way, I can contribute to Y Soft’s mission of providing global enterprises and the SMB segment, intelligent enterprise office solutions that build smart business and allow employees to be more productive and creative,” he added.

    “Lukáš has a tremendous amount of knowledge and expertise with our current channel partners and enterprise customers to guide us into new global opportunities,” said Vacláv Muchna, Y Soft CEO and co-founder. “This next step in his career is consistent with our goal to provide career growth opportunities from within while maintaining our high standard of sales excellence.”

    Previous to beginning his career at Y Soft, Mr. Maňásek, was an analyst with Komerční banka and a systems administrator with Masaryk University. Mr. Maňásek earned degrees in Mathematics and Informatics at Masaryk University. He will continue to work in Y Soft’s headquarters in Brno, Czech Republic.

    With the promotion of Mr. Maňásek into the CSO role, Y Soft will seek a new head of sales for the EMEA region. In addition, Y Soft announces that Richard Brulik, who previously headed sales and marketing, will be leaving the company. The company is grateful for Mr. Brulik’s contributions and he remains a Y Softer at heart.

    About Y Soft

    Y Soft provides enterprise office solutions that help build a smarter business by improving office productivity and enabling employees to be more productive and creative. YSoft SafeQ, our enterprise print management and document capturing solution, reduces costs, improves document security and enhances workflow productivity. YSoft SafeQ’s full suite of modular on-premise or in the cloud solutions are deployed in large companies and SMB organizations around the world. YSoft be3D 3D printers provide a reliable, high quality, auto-calibrating solution that saves time, reduces prototyping costs and enhances 3D printing productivity.

    Founded in 2000, the company is headquartered in Brno, Czech Republic, with worldwide offices in North and Latin America, Europe, Middle East and Africa (EMEA) and the Asian Pacific Region (APAC). For more information, please visit www.ysoft.com.

  • 12-Oct-2015 2:49 PM | Anonymous member (Administrator)

    Phoenix Arizona: LMI Solutions, an award winning provider of remanufactured print cartridges, remanufactured printers and Managed Print infrastructure is pleased announce a strategic investment in Parts Now, North America’s premier value-added supplier of printer parts and related accessories.

    The investment made by LMI Solutions will bolster the capacity of both organizations to strengthen their value propositions and help customers grow both their imaging businesses and their profits. The investment strategy will also extend benefits enjoyed by end users through identified opportunities to enhance efficiencies and responsiveness at the dealer level.

    “We are continuing to make the investments in people, technology and businesses like Parts Now to give LMI Reseller partners an unfair advantage over their competition Stated Gary Willert, President and CEO of LMI Solutions. “Parts Now has been a powerhouse in the industry for many years and we are very excited about the opportunity to leverage our synergies and expand our capabilities for existing and new customers of both organizations.”

    The news marks another significant industry investment by LMI Solutions in the last year. In 2014, LMI announced the acquisition of two of the industry’s most reputable printer remanufacturers when LMI acquired both Printers Direct LLC and Global Printer Services LLC to become the largest Printer Remanufacturer in the World.

    Michael Cox, Parts Now CEO, commented “This partnership better aligns Parts Now with a knowledgeable and successful industry partner, who truly understands the nuances of this market place.  Our partnership will allow us to deliver products, solutions and strategies that will benefit our loyal customer base.”

    In addition to providing parts and imaging accessories to thousands of dealers, Parts Now is also a recognized leader for printer service training and technical support which continues to be in demand with the need to support A4 devices as part of a managed print deployment. 

    Interested parties should contact their representative from LMI or Parts Now for more details on these products and solutions.


  • 08-Oct-2015 10:43 AM | Anonymous member (Administrator)

    Konica Minolta Business Solutions Middle East FZE and Y Soft Corporation announced today that YSoft SafeQ is the solution of choice when providing print management solutions to customers in the region. 

    The Middle East relationship between Konica Minolta and Y Soft is an expansion of an earlier, global agreement where YSoft SafeQ is the preferred solution for large accounts. Today’s agreement expands the choice of Y Soft for all customers in the Middle East region in countries supported by Konica Minolta Middle East FZE.

    Konica Minolta is best prepared to respond to the visionary advancements made in the UAE. Posting impressive figures for the CY2014, on top of achieving 21% year on year growth in sales performance, while being innovative, through our sales and support network. The solutions and services Konica Minolta provide along with YSoft SafeQ helps customers in the region to reduce direct and indirect costs, but most importantly, control and mitigate the risk of badly designed printing infrastructures, which in turn drives massive hidden costs, from printing downtime to unnecessary spikes in consumables, whilst  adding value by managing their business.

    “We are very positive about strong results in the integration of YSoft SafeQ with Konica Minolta devices. There will be considerable impact of the recent ruling in the UAE that obliges financial organizations to digitize all paper contracts and create digital workflows for their ongoing management. Konica Minolta along with Y Soft and our partners is ready for the challenging transformation that is required.” said Koichi Suzuki, Managing Director, Middle East FZE.

    YSoft SafeQ is integrated within Konica Minolta’s multifunction printers touch interface. With YSoft SafeQ, print administrators can centrally control and optimize their print environment resulting in cost savings, improved document security and increased employee productivity.

    “Y Soft and Konica Minolta have successfully provided a range of business print solutions and support to customers,” said Alan Kilminster, Y Soft’s Regional Manager, Middle East.  “Y Soft’s relationship with Konica Minolta is stronger today and together we bring our solutions to all enterprises in the region.”

    Corporations, educational and public organizations depend on Konica Minolta and Y Soft optimized print management services to get an accurate overview of their print environment, control of their print costs, charge backs, quotas and detailed accounting reports to further analyze and optimize their print services.

    About Konica Minolta Business Solutions Middle East FZE

    Konica Minolta Business Solutions Middle East FZE, based in Jebel Ali Dubai, UAE, is a wholly owned subsidiary of Konica Minolta, Inc., Tokyo, Japan. The company delivers services and distributes systems and solutions that fulfil all the requirements of the entire document life cycle for clients in the office and production printing area. Konica Minolta’s Optimized Print Services (OPS) concept combines consultancy, hardware, software implementation and service operation in order to enhance business process efficiency and cost-effectiveness. Its product range extends from colour and monochrome multifunctional and production printing systems, to laser printers and all-in-ones, and to management software that integrates devices seamlessly into work processes and IT environments. To support customers optimally with powerful and sustainable solutions, technology leader Konica Minolta continuously invests in research and development work and regularly sets new standards.

    Konica Minolta Business Solutions Middle East FZE is represented by distributors in 9 countries in the Middle East.

    About YSoft SafeQ

    YSoft SafeQ helps Fortune 1,000 and SMB’s build a smarter business by improving document security and office workflow productivity, reducing print costs and providing a positive environmental impact. The SafeQ solution is available on a subscription basis or as a perpetual license. YSoft SafeQ is tightly integrated and certified with leading global Multi-Function Device (MFD) providers and is BLI’s 2015 Winter Pick and Outstanding Achievement award winner in the Print Management Solution category.

  • 29-Sep-2015 2:30 PM | Anonymous member (Administrator)

    Phoenix Arizona: LMI Solutions, an award winning manufacturer of premium quality replacement monochrome and color laser toner cartridges, laser printers and managed print infrastructure announce the launch of their new extended yield color series of cartridges.

    Available now from all LMI Distribution Centers and Imagestar, The MAX-LIFE Color series comprises of the industry’s largest range of color extended yield products coupled with the highest yields that surpass OEM and all aftermarket competitors. “These products are a game changer for our reseller partners who can now dramatically increase both their profit and pricing in competitive situations where their opponents are using OEM or other aftermarket alternatives” stated Gary Willert, President and CEO of LMI solutions.

    “Nearly all MPS providers use monochrome extended yield cartridges but, there are few if any, high quality extended yield color products available. We’ve been working on this series for over 12 months refining the toner formulation, transfer efficiency and component quality necessary to achieve these industry benchmark yields, with the greater than 99% success rate LMI partners have come to expect. The result is that we are launching 24 SKUs across 6 printer engines making this our largest product announcement ever.”

    In June, LMI ran a marketing campaign that over 500 resellers participated in to demonstrate how close to OEM, LMI’s image quality is. Now, to support the launch of the MAX-LIFE® color extended yield series, resellers are invited to participate in the second LMI Color Challenge to learn about the product range and enter another prize drawing to win Televisions, Ipads, other technology products and discount coupons to try the new MAX-LIFE products.

    To take the LMI Color Challenge go to www.lmisolutions.com/color

    For over 20 years, LMI Solutions has pioneered the aftermarket toner industry leading to several industry awards for product quality, innovation and support that dealers can count on to service their customers. To learn more about LMI Solutions or the ongoing expansion, please contact your LMI representative.


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