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The Managed Print Services Association (MPSA) announces that MWA Intelligence, Inc. (MWAI) has renewed its Platinum Membership in the Managed Print Services Association.
“Visionary organizations like Mike Stramaglio and the MWAi team raise the bar for the Managed Print Services Association. They not only challenge us with ideas about the future of our industry, they also offer game plans to take us there. Because of committed members like MWAi, the MPSA continues to thrive as a resource for the managed print marketplace,” said MPSA President, Joe Barganier.
Extract from Interview with MWAi Information Architect Mark McCuen
In this interview extract, MWAi Information Architect and Vice President Mark McCuen talks about what’s ahead for the managed print industry and why membership in MPSA is especially important at this time. Read the full interview with MPS pro Mark McCuen at the MPSA website, yourmpsa.org.
Why is MPSA important to the MPS industry?
MPSA has some of leaders in industry MPS, along with people just starting out. Communication and sharing ideas and best practices within this common ground is the only way to success and innovation. Even if you think you have it all figured out, you can’t do it by yourself. Any organization that brings best practices together is important to the members of that group.
What attracted MWAi to the MPSA?
We are very impressed with what the MPSA is doing. Communication is key to managing the change we are all going through, and it’s productive to gather and connect like minds. We want to help MPS providers as they are putting their services together.
Communication and the Big Picture
We are also attracted because the picture is bigger than MPS, and as an industry, we need people with the right expertise, and then we can grow anything from a core MPS practice to true Managed Services. We are thrilled to be part of this industry, but hold onto your seats because if MPS providers do this right, we have the chance to become major service players in the enterprise.
MPS as an App
As MPS players, we as an industry need to restructure our approach. Customer environments are fixed now, but becoming less so, and in the near future, service technicians and account support personnel will access more data from apps for cost-effective, instant updates.
For the full transcription of this frank, insightful interview, visit yourmpsa.org.
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President, Managed Print Services Association
Carro Ford Weston
About the Managed Print Services Association
The Managed Print Services Association (MPSA) serves the emerging MPS industry through the development of standards and industry guidelines which unite the different segments of the industry that bring value to all those participating. For more information about this independent, not-for-profit organization, visit www.yourmpsa.org.
MPSConnect has joined the Managed Print Services Association (MPSA) as a Foundation Member, the highest level of commitment. Through the MPSConnect web portal, newsletters, industry-specific search engine and related tools, MPS professionals gain free access to a steady supply of ideas, stories and best practices. As a Foundation member, MPSConnect reinforces the Association’s nonbiased sharing of information.
“Ready access to unbiased information is an essential requirement for understanding markets and growing an MPS base. With MPSConnect’s Foundation membership, our members gain a well-connected partner in the MPS information business,” said MPSA President, Joe Barganier.
“An organization like MPSA lends structure to our industry. As an unbiased group, MPSA brings influential individuals together to network, define and explore new MPS possibilities. We look forward to working closely with MPSA’s leadership and membership to help ensure the industry’s success,” said MPSConnect President, Bob Meyer.
Meyer continued, “The overall attitude about MPS is exciting. We love being a part of the MPS market because when properly executed, a well thought-out MPS strategy has the potential to be a win/win for both the supplier and the end user.”
MPSConnect: Information Aggregator and Sharer
MPSConnect was launched by the OutputLinks Communications Group in 2010 as a global MPS information clearinghouse. Today they gather MPS-specific news from around the world and make it freely available to MPS end users, channel professionals, the press and others in the industry. Using special tools, MPSConnect organizes vast amounts of content in an online library and publishes a weekly newsletter.
“MPSConnect makes a whole new realm of accessible information easily available to its global professional community. Our platform crawls tens of thousands of print and MPS related resources to make it easy for professionals to freely access data from our centralized information repository to conduct their MPS analysis and research,” said Meyer.
MPSA Media Contacts:
Joe Barganier -- email@example.com, 614-882-4121
Carro Ford Weston -- 859-771-5091, firstname.lastname@example.org
MPSConnect helps simplify and accelerate research, acquisition and implementation of solutions related to the global managed print services (MPS) industry. This is accomplished via a non-competitive forum for free, efficient, centralized access to the fullest array of information related to the global MPS industry. The MPSConnect web portal, newsletters, industry-specific search engine and related tools are provided free of charge. The MPSConnect community is comprised of Global 1000 C-levels, business managers, senior decision makers and print service providers, consultants and hardware/software vendors, dealers, and OEMs.
MPSConnect is a division of the OutputLinks Communications Group , a global information resource to the corporate communications industry.
The Managed Print Services Association (MPSA) is an independent, not-for-profit organization that serves the emerging MPS industry through the development of standards and industry guidelines which unite the different segments of the industry that bring value to all those participating. For more information about benefits and memberships, visit www.yourmpsa.org.
The Managed Print Services Association (MPSA) announces that Managed Print Marketing is the association’s newest Foundation Member. This elite membership is the premier level of corporate involvement in MPSA and signals strong commitment to the MPS market.
Managed Print Marketing (MPM) provides online marketing resources and programs to help companies grow even in tough economies. Organizations use MPM tools like Bizzmail as a virtual video “sales rep” and AutoSniper to manage email marketing campaigns. Managed Print Marketing was a 2010 MPSA Leadership Award first place winner in the Best Sales and Marketing Service Provider category.
Membership Is Showcase for Capabilities
“Foundation membership aligns with our goal of being a global leader in managed print marketing business development. We can showcase our expertise in video communication services, outbound campaigns, management reporting systems and social media,”said Walter Medwid, MPM Vice President of Operations.
“Membership in MPSA is important to our company and the industry, because it encourages exposure and interaction with some of the top minds in the managed service arena. MPSA provides insight that we can leverage to help our clients prosper,” said Rick Lambert, President of in2communications.com. MPM, a division of in2, can help companies apply social media tools and techniques to MPS business development and engagements.
Fuel for an Ambitious Agenda
“We have an ambitious vision for our association, and that vision gets realized more rapidly through the high-level commitment of members like Managed Print Marketing,” said MPSA President Joe Barganier. “Foundation Members represent organizations that have made the highest level of commitment in resources to the betterment of the MPS industry through the MPSA. The excitement of announcing a new Foundation Member energizes the MPS community, because it shows that commitment is strong across all levels. And with its expertise in social media as a business tool, Managed Print Marketing will be a huge asset for our association.”
A Resource for Social Media
“The MPSA is a vibrant community that is receptive to new ideas and innovation. We are excited about raising our profile in this community of MPS practitioners, where we can share new social media techniques to help customers and vendors connect more effectively,” said Martin Perry,Chief Social Strategist at in2. MPM and in2 have been at the forefront of implementing social media business in the MPS space.
“As an MPSA Foundation member, our goal is to show how managed print and social media can benefit both providers and end users,” Perry added. “We want to be an innovative partner and help members grow their MPS business and their profits. We can assist members in understanding the shift occurring from traditional outbound marketing methods to inbound marketing through our social media platforms and solutions.”
For more information about the Managed Print Services Association, visit http://yourmpsa.org/.
About the Managed Print Services Organization
The Managed Print Services Association (MPSA) serves the MPS industry through the development of standards and industry guidelines, which unite the different segments of the industry and bring value to all its members. For more information, visit www.yourmpsa.org.
“As a Foundation member, ENX Magazine has shown the highest level of commitment to this expanding professional community. They are a leading publication in the document imaging industry, and we look forward to collaborating with their team to bring new ideas to the membership and promoting ENX Magazine as a resource for the MPS market,” said MPSA President Joe Barganier.
“ENX Magazine values the visibility and recognition MPSA provides to its membership. The Association provides a vendor-neutral forum to exchange ideas, and support positive growth within the MPS marketplace. Our mission is also to provide relevant information and resources to the document imaging industry through engagement. By working closely with MPSA, we can provide up-to-date, useful resources to the professionals engaged in the MPS marketplace,” said ENX Magazine Publisher and Managing Editor, Susan Neimes.
Foundation Commitment Reflects Industry Dynamics
Neimes offered further comments about the ENX Foundation membership as it relates to these areas of managed print services.
On the dynamics of MPS growth:
“ENX Magazine has been covering MPS practices for many years, and we’ve seen MPS become a critical area of opportunity. In particular, MPS has become a major growth engine for dealers in the office equipment and supply industry. Many of these dealers are undergoing major transformation of their business models.”
On partnerships and convergence:
“The expansion of the MPS marketplace has led to more partnerships and collaboration among many different industry players. The future holds more convergence and integration for MPS.”
On introducing MPS to the office channel
“Not only traditional office equipment dealers, but also supply dealers and office products businesses are embracing MPS practices. ENX will contribute toward MPSA membership growth through our large circulation to these groups, reaching 34,000 document imaging industry professionals every month.
ENX Magazine has been serving the document imaging industry since 1994 through its monthly circulation of 34,000 copies. ENX reaches all stakeholders and professionals engaged in the document imaging industry. In addition, ENX's sister publication, ENX Mexico & Latin America is distributed to 16 countries in Latin America to facilitate and promote growing business opportunities and interests among North, Central and South Americas. For more information, visit our website www.enxmag.com, email:email@example.com, or call 1-818-505-0022.
“Lyra is known for keen insight and analysis in the digital imaging industry, and the MPS Forum takes advantage of Lyra’s comprehensive industry knowledge and expertise. Sponsoring the MPS Forum was a natural extension of our goal: to help MPSA members achieve success with mps. The attendees that will benefit from this forum – OEMs, MPS service providers and solution providers, CIOs and IT professionals --are the same professionals who join to the MPSA to grow their expertise and understanding of MPS,” said MPSA President, Joe Barganier.
“We are pleased to have the support of one of the most essential and iconic players in the MPS space. The MPSA shares our commitment to industry understanding, collaboration, and growth. We look forward to working together to deliver an event that joins together unmatched MPS trends analysis and research data with real-world examples, leaving attendees armed with insight into today’s more reality-based world of MPS and the challenges and business opportunities it presents,” said Robert Palmer, director of Lyra’s Managed Document Practice.
For more information and to register for the MPS Forum, please contact Sandy Tobin at 617-454-2612 or visit www.lyra.com/symposium.
MPSA Media Contacts:Joe BarganierPresident, Managed Print Services Associationbuckeyefenn@att.net614-882-4121http://yourmpsa.org/
Carro Ford Weston859firstname.lastname@example.org
About the Managed Print Services OrganizationThe Managed Print Services Association (MPSA) is an independent, not-for-profit organization that serves the emerging MPS industry through the development of standards and industry guidelines which unite the different segments of the industry that bring value to all those participating. For more information about benefits and memberships, visit www.yourmpsa.org.
Lyra and MPS Forum Media ContactIrene SavageMarketing ManagerLyra ResearchO: 617-454-2658E: email@example.com
About Lyra Research: The Digital Imaging AuthorityLyra Research collaborates with imaging industry decision makers worldwide, enabling clients to strengthen their market position and achieve profitable growth. Lyra’s expert analysts and editors help clients devise and implement creative solutions to business challenges, arming them with competitive intelligence, strategic and tactical advice, news and analysis, and market forecasts.
Since 1991, Lyra’s custom research and consulting, advisory services, award-winning journals, and innovative events have set the standard for analysis of imaging hardware, consumables, and digital photography markets.Visit www.lyra.com to learn more about how Lyra can be your strategic business partner.
“MPS is a rapidly growing industry that is forecasted to grow to $25.5 billion in 2014,” said Joseph J. Flynn, AUXILIO President and CEO. “The MPSA, as a professional organization is important to all of us who are working hard to maintain the industry’s momentum, visibility and growth, and to continue to raise awareness of the value of MPS as a solution to reduce costs and produce efficiencies for customers. In a volatile economy, MPS is a key part of the solution to driving down costs and creating efficiencies. We are pleased to be a member of the MPSA.”
In May, AUXILIO was honored with a 2011 MPSA Leadership Award in the Independent Provider category by the MPSA at the 2011 Global MPS Conference in Orlando, FL. During the same event, Mr. Flynn gave keynote remarks to attendees.
Joe Barganier, MPSA President, said: “AUXILIO has a strong track record of leadership in the MPS marketplace, including an MPSA Leadership Award for their achievements. We welcome them to the MPSA community as a unique and valuable addition to our association. The company’s vision and success in the healthcare market can serve as a role model for others who might want to approach MPS in a focused manner.”
AUXILIO Focused Exclusively on Health Care Market
Since AUXILIO’s start in 2004, the company has been on a trajectory of growth and success. The company has achieved 100 percent customer retention as the preferred MPS company at over 700 health care entities, including acute and specialty care hospitals and hospital systems, administrative and support offices, and other medical and clinical care facilities. AUXILIO is the first and only MPS company in the U.S. that works exclusively in hospitals and health care. Its unique, vendor-neutral business model benefits its customers by delivering the “highest value, best price” with every hardware manufacturer. Today, AUXILIO manages nearly 30,000 devices of all types and models, while serving over 100,000 caregivers across the nation.
AUXILIO is the only MPS company that provides full-time, on-site Resident Teams to its hospital customers. These “on the ground” teams provide hospitals with the confidence that the print management staff have full understanding of the culture and care environment, along with the insight into the inner operations, financial costs and constraints hospitals face, as well as the challenges of federal mandates, particularly Health Information Technology (HIT) compliance. As hospitals stretch their human and financial resources toward complying with electronic health records implementation, AUXILIO technical strategists and lead managers are working on IT and EHR strategy committees and teams in every hospital they serve. They assist in the readiness of e-records management execution, once again pioneering this new frontier of patient care in health care.
About AUXILIO, Inc.
announces that The Imaging Channel has joined the Managed Print Services Association as the first media company to commit to Foundation membership. The Imaging Channel is the information resource for the managed print services industry. It is part of 1105 Media’s Office Technology Group, which produces the popular Managed Print Summit and World Expo conference geared to the document printing industry. These are just a few of the publications and conferences that make up 1105 Media’s portfolio of properties.
“As an information resource for the managed print industry, we understand the importance of education, information sharing and networking. MPSA provides all of that to its members, allowing for a centralized platform for those in the industry to connect,” said Amy Weiss, Editorial Director at The Imaging Channel. “Education and information sharing are the most important keys to success in any industry. Often, businesses view themselves as rivals rather than partners; associations like MPSA break down those walls and provide a forum for communication that is critical to the industry's success and survival.”
“Having a new Foundation member representing the media is a milestone for the MPSA. Having that new member be of the caliber and reputation of The Imaging Channel and 1105 Media is a powerful endorsement of the value and importance of this association to the industry,” said MPSA President, Joe Barganier. “We look forward to working with The Imaging Channel to build a stronger MPS marketplace.”
An Information Resource in Tune with MPS Industry
“Being a part of the MPS community is a huge benefit for The Imaging Channel, both immediate and long term,” Weiss continued. The Imaging Channel strives to be the voice of the MPS industry, and to do that, we need to both be accessible and have access to industry members. We’ll gain that contact through our association membership. MPSA membership allows us to interact with those on the front lines and ensure that we're meeting their needs. Having the ability to reach out to players in the industry and learn what issues are important is key.”
MPSA Media Contacts:Joe BarganierPresident, Managed Print Services Associationbuckeyefenn@att.net614-565-4871http://yourmpsa.org/
About The Imaging Channel
GreatAmerica Leasing benefits from the unique networking opportunities offered by the Managed Print Services Association (MPSA), according to Jennie Fisher, a senior GreatAmerica executive. GreatAmerica, a Platinum MPSA Member, is a national commercial equipment finance company dedicated to helping manufacturers, vendors and dealers be more successful and keep their customers for a lifetime.
“GreatAmerica joined the MPSA to be part of the only organization that brings together MPS providers, infrastructure partners and end users. Our company enjoys the opportunity for continued idea exchange and education offered by the MPSA. We feel this membership provides networking opportunities with fellow MPS thought leaders in our industry,” said Jennie Fisher, Senior Vice President and General Manager, Office Equipment Group GreatAmerica Leasing Corporation. The Office Equipment Group provides financial solutions and select business services to dealers and resellers of office equipment.
“The talent and experience of the GreatAmerica team has made them a dynamic partner in our efforts to build a strong, useful association. GreatAmerica is well respected in the marketplace and has strong connections through the industry, and we are honored to have them participate at the Platinum level as part of the MPSA community,” said MPSA President Joe Barganier.
Fisher added, “As an MPSA member, GreatAmerica plans to continue to connect with our industry partners through the excellent networking opportunities MPSA provides. In addition, we look forward to helping move the MPS industry forward through the volunteer opportunities and committee work.”
About GreatAmerica Leasing
GreatAmerica Leasing Corporation was founded in Cedar Rapids, Iowa in 1992. GreatAmerica is a national commercial equipment finance company dedicated to helping manufacturers, vendors, and dealers be more successful and keep their customers for a lifetime. The company provides financing and consulting services in all fifty states and some U.S. Territories. A team of over 325 employees supports customers from offices in Iowa, Minnesota, Missouri and Georgia. Learn more at www.greatamerica.com
MPSA Media Contacts:Joe BarganierPresident, Managed Print Services Association614-565-4871JBarganier@mtbt.comhttp://yourmpsa.org/
Modern Office Methods is the first Ricoh dealer to join the Managed Print Services Association (MPSA) as part of the special ChaMPS program available to Ricoh Family Group dealers.
Modern Office Methods President and CEO, Kevin P. McCarthy, said he was drawn to join the MPSA by the enthusiasm of the MPSA executive leadership and the opportunity to network with other companies that are also focused on their managed print business. “We look forward to studying benchmarks with other members, and to getting to know and understand other companies within the industry like ourselves,” McCarthy said.
Modern Office Methods (MOM) has been in the office equipment business since 1957. Today, the company’s annual revenue tops $30 million, and they were named "2009 Dealer of the Year" by imageSource magazine. MOM serves thousands of customers and employs more than 220 people. Their product line includes a full line of copying systems, facsimile systems, multifunction devices (MFPs), color solutions, network laser printers and color printers. MOM clients output more than one billion pages a year, and MOM’s FleetCare™ service helps put companies in control of their printing costs.
MPSA Membership Adds Value to Company’s MPS Program
“We are excited to see prominent dealerships like Modern Office Methods take advantage of this great opportunity to join the MPSA. Not only will they gain value from benchmarking and networking, our membership can also learn from the success that Modern Office Methods has had in MPS. We hope many other Ricoh dealers will take advantage of this special ChaMPS membership offer,” said MPSA President, Joe Barganier.
Ricoh’s ChaMPS Managed Document Services Program helps dealers transform their business to a services-based model to meet customers’ document management needs. ChaMPS also enables Ricoh Family Group (RFG) dealers to join the MPSA for only $500, a 50 percent reduction off the regular cost. MPSA membership gives a dealer MPS credibility and access to the MPSA’s strong industry alliances, technical partners and best practices.
MOM Customers Benefit As Well
McCarthy added, “Our clients benefit from our MPSA membership because the benchmarking and idea sharing will help make us a better service provider to them. Managed print is an important piece of our future, and the MPSA helps draw focus to this initiative and provides a way to share new ideas to make all participants better.”
McCarthy also hopes to contribute value to the association as well. “We’ve done a tremendous job growing our MPS business over the last two years, and have expertise and creative ideas we can share with our fellow members. There are opportunities out there many of us aren’t taking advantage of, and through the efforts of MPSA, we can all learn how to be more effective in offering these solutions.”
Media Contact:Joe BarganierPresident, Managed Print Services Association614firstname.lastname@example.org://yourmpsa.org/