MPS Monitor was awarded Best MPS Software Provider in the 2024 MPSA Leadership Awards
Describe your company
Founded in 2010 in Italy, MPS Monitor is now a recognized leader in the global Managed Print Services industry, with headquarters in Europe and direct operations in North America and Asia. Its mission is to lead and innovate the Remote Monitoring and Management (RMM) market for printing devices of all brands. MPS Monitor helps office equipment dealers, MPS providers, and aftermarket supplies resellers, to proactively and effectively manage their fleets remotely using a modern and secure SaaS solution. Presently, MPS Monitor boasts a global presence, with over 3,700 active dealers spanning across 75+ countries overseeing the monitoring of over 2.3 million print devices generating 50 billion pages annually. Supporting this vast network are support teams strategically positioned across EMEA, North and South America, and Asia/Pacific. In North America we have developers, technical implementation managers and a sales team locally supporting customers.
Describe your solution
MPS Monitor is a cloud-native SaaS platform revolutionizing Managed Print Services with unmatched efficiency, security, and reliability. Recognized by IDC, Quocirca, and Keypoint Intelligence as a benchmark for quality, it streamlines billing, meter reading, and automated supplies fulfillment for MPS providers and dealers. The platform integrates Microsoft Power BI, offering advanced reporting, predictive analytics, and dashboards for operational, security, and contract insights. Its patented algorithm automates supplies management with precise predictions, while the Data Collection Agent (DCA) ensures maximum reliability through features like DCA Clustering, IoT technology, and secure remote configuration. MPS Monitor seamlessly connects with ERPs, vendors, and software platforms, delivering flexibility and scalability. Built on a “security by design” approach, it offers SSO and MFA authentication, PII masking, secure protocols, and continuous vulnerability assessments, meeting the highest security standards. MPS Monitor sets the standard for fleet management, empowering users to optimize efficiency and achieve business excellence.
What pain point does your solution solve?
Our solution addresses critical challenges in Managed Print Services with a modern, advanced, comprehensive, and user-centric platform built to optimize efficiency, security, and usability. Security is a cornerstone, with GDPR compliance, ISO 27001, SOC 2 Type 2, and CSA Star Level 2 certifications, supported by regular vulnerability assessments, code reviews, and robust incident response and business continuity plans. Our stable DCA leverages cutting-edge data collection technology to ensure unparalleled reliability and performance. The platform offers seamless integration with major ERPs, CRMs, operating systems, and printer brands, including label printers, delivering unmatched flexibility. Just-in-time consumable delivery, powered by Predictive Analytics and Power BI, ensures efficient stock management and cashflow optimization. Customizable reports provide granular insights tailored to stakeholder needs, while comprehensive device monitoring enables cost control and reduced TCO. Finally, the intuitive UI/UX and advanced customization options ensure a streamlined, modern experience that meets the evolving demands of MPS providers.
Where do you keep your award?
Our award has a special place of honor at Sarah’s home, proudly displayed on her desk. It’s not just a trophy – it’s a daily reminder of our collective success and the hard work that brought us here. Having it in a personal space keeps the positive energy alive and serves as a source of inspiration, motivation, and pride. Every glance at it boosts the day with uplifting vibes, reminding us of what we’ve achieved together and encouraging us to aim even higher.
If someone wants more information, who do they contact?
Our sales team is always ready to assist with any questions MPS providers may have. In North America, we offer local support through our team of developers, technical implementation managers, and sales professionals. You can contact us directly by email or phone – Sarah and Nicola are happy to help – or simply fill out the form on our website with your request. We’re dedicated to supporting you every step of the way, ensuring a smooth and successful experience tailored to your needs.