In this series, we spotlight the winners of the 2025 MPSA Leadership Awards. First is a Q&A with ACDI, Best MPS Professional Services Provider.

Describe your company

At ACDI, who we are is fueled by the people who make up our organization and our push to stay unified lets each of our individual accomplishments mean more. Our core values provide the foundation for all that we do, continually marching toward our vision to be the world leader in delivering business solutions and services. As we seek to exceed expectations and cultivate intentional relationships with our partners, these values serve as a guidepost.

When we focus on implementing our values consistently across the organization, it shows. Whether we’re diligently serving our partners, competing in our annual March Madness bracket challenge, or admiring the Natural State’s great outdoors on a company hike, we strive to acknowledge awesomeness, demonstrate professionalism, challenge ourselves, and inspire others to fulfill our mission of being better than yesterday.

Describe your solution

Since 1994, office equipment suppliers have trusted ACDI to provide industry-leading capture, print management, electric vehicle (EV) charging, and cost-recovery solutions to streamline office technology and the document lifecycle. From hardware payment solutions, proximity card readers, and EV charging stations to digital workflow automation, fleet management, and analytics software, ACDI’s extensive portfolio pairs seamlessly with its industry-leading project coordination, installation, marketing, and sales expertise.

These solutions drive efficiency and productivity for thousands of organizations across education, healthcare, government, and beyond. This comprehensive portfolio is backed by global channel distribution through our robust reseller network and development partnerships with the most prominent copier and printer manufacturers. Our humble hope is that our shared commitment, along with the drive to be better than yesterday, sets us apart as leaders in the industry.

What pain point does your solution solve?

Our portfolio of innovative solutions and services alleviates a number of common business challenges and pitfalls for our reseller network’s customers in a variety of different industries. Covering all aspects of the office technology space, our solutions for print and document management, business analytics, printer fleet management, EV charging, and secure access solve the most pressing pain points for customers across the dealer channel, most notably with efficiency, security, cost savings, and accessibility improvements. By expanding our portfolio with forward-thinking solutions, we empower our reseller partners to diversify their offerings and stay ahead of an evolving marketplace.

Where do you keep your award?

As suggested by Kool & The Gang in their famous 1980 hit, there’s few things our team likes to do more than celebrate good times! This is why our award for Best MPS Professional Services Provider is housed near the entrance of our headquarters for all to see and admire as they walk in the door. It serves as a daily reminder of what’s possible when we work together to serve our partners and their customers, as well as motivation to continually strive for excellence as we seek to achieve our vision of being the world leader in delivering business solutions and services.

If someone wants more information, who do they contact?

For more information, contact Zach Parker, Media Relations Coordinator at ACDI – [email protected]