MPSA Podcasts

MPSA Podcasts are designed for you to stay up to date with the industry, trends and your peers. Easy to listen to right away or downloaded for later, these podcasts are another way the MPSA is helping inform and educate our members.

MPSA Podcast – Post-Covid State of the MPS Business

Ed McLaughlin and Mitchell Filby discuss where they see the MPS industry place in the post-Covid business environment.

MPSA Podcast – State of the Business Discussion

Industry experts Ed McLaughlin and Mitchell Filby provide their perspectives on the current state of the business, especially in these times of economic turmoil.

MPSA Podcast – Economic Impact on Industry

Discussion with Jennie Fisher from Great America Leasing on the impacts of current economic situation on leasing, dealers, and OEMs.

MPSA New Board Members Interview 4

Fourth in a series of interviews of new MPSA Board Members.

Discussion with new board member Anthony Chen on why he chose to serve on the board and his vision for the future of the industry.

MPSA New Board Members Interview 3

Third in a series of interviews of new MPSA Board Members.

Discussion with new board members Eric Crump (new Secretary) and Trevor Moses on why they chose to serve on the board and their visions for the future of the industry.

Episode 20: MPSA New Board Members Interview 2

Second in a series of interviews of new MPSA Board Members.

Discussion with new board members Joe Barganier (new VP) and Russell Krominga on why they chose to serve on the board and their visions for the future of the industry.

Episode 19: MPSA New Board Members Interview 1

First in a series of interviews of new MPSA Board Members.

Discussion with new board members Aldo Spensieri and Ed McLaughlin on why they chose to serve on the board and their visions for the future of the industry.

Episode 18: Education Committee Overview

Members of the education committee join the Podcast to discuss what they do for the MPSA and why they feel it is important to be members.

Episode 17: Membership Committee Overview

Members of the membership committee join the Podcast to discuss what they do for the MPSA and why they feel it is important to be members.

Episode 16: Marketing Committee Overview

Members of the Marketing committee join the Podcast to discuss what they do for the MPSA and why they feel it is important to be members.

Episode 15: Standards and Best Practices Committee Overview

Members of the committee overview what they focus on, why they chose to work with the MPSA, and how to connect with them. Standards and Best Practices have created some great collateral on subjects such as security in the output space.

Episode 14: Business Intelligence in the Office Products Industry

Exciting discussion with Wes McArtor from Nexera and Gary Peterson from GAP Intelligence on how Business Intelligence could be utilized in selling and supporting Office Products.

Episode 13: OEM Series – Dealing with the Pandemic – Xerox w/ Jim Joyce

With all of the difficulties created by Covid 19, the Education committee interviews various OEM’s to see how they are dealing with this unprecedented situation. In this episode we sit down to talk with Jim Joyce from Xerox.

Episode 12: OEM Series – Dealing with the Pandemic – Brother w/ Dan Waldinger: Sept 28, 2020

With all of the difficulties created by Covid 19, the Education committee interviews various OEM’s to see how they are dealing with this unprecedented situation. In this episode we sit down to talk with Dan Waldinger from Brother.

Episode 11: MPSA Home Office Security Podcast: July 24, 2020

Discussion with Eric Crump and Paul Pedersen from the MPSA Best Practices Committee on securing the home office output devices. Timely subject with current work from home initiatives. MPSA has created a white paper regarding security that is available to all at yourmpsa.org.

Episode 10: Quocirca MPS Study 2019 – Louella Fernandes

Louella Fernandes joins the MPSA Education committee to discuss her findings from her 2019 MPSA study. This was a global study with some fascinating information derived from it. 

Episode 9: Meet the 2019 Award Winners

In this episode, we talk with the2019 MPSA award winners. Was it a lot of work to submit the award documents? Was it a company-wide effort? Did it pay off in a commercial way? Why are you a member of the MPSA and what does this membership bring to you and your company? Get answers to all these questions and ask yourself, will you be a 2020 MPSA award winner?

Episode 8: Training

MPSA moderator: Aldo Spensieri; experts: Melissa Whitaker & Rick Lambert. In this episode, we talk with these two experts. What is the importance of training? What options are available? What to consider when selecting a training model or trainer? What counts for a Return on Investment? Along the way, they provide answers and insight into the future.

Episode 7: MPSA – Marketing, Smarketing? Why you need a solid sales and marketing strategy

Join the MPSA Education Committee discussing the importance of marketing, sales and marketing alignment, content strategy and more, with sales and marketing experts Edwin Jongsma; Josie Heskje, Great America Financial Services; and Darrel Amy, CIO Convergo.

Episode 6: MPSA – Security: What & Why

Printing, office, documents, communication and more are part of a leading security strategy. Whether you are a customer, dealership or just yourself, find out what our experts have to say. Join Ron Alphin, Vice President Sales Operation, ABM Federal; Paul Pedersen, Director of Business Intelligence and Managed Services, Guy Brown; Bill Macvicar, Technical Support Manager, American Printware Inc.; Ed Mosteller, CEO perform IT US, LLC and Petra Diener, CEO & Communication Specialist, 3 Across The Sea. 

Episode 5: Billing Models

Together with West McDonald and Bud Karakey, we will explore billing models: What’s new, what was, what will be.

Listen to this lively discussion with industry specialists Laurie McLevish, Tawnya Stone, Aldo Spensieri, Bill MacVicar, Ed Mosteller, Edwin Jongsma, Mitchell Filby, and guests Bud Karakey, VP Sales and Marketing, BEI Services, Inc., and West McDonald, VP of Business Development Tigerpaw Software Inc.

Episode 4: Mergers, Acquisitions and the Impact on the MPS Vendor Landscape

Listen to what MPSA members and special guest Patricia Ames, BPO Media, have to say about mergers, acquisitions and the impact on the software/hardware vendor landscape.

 

Episode 3: Mergers, Acquisitions and the Impact on the MPS Dealership Landscape

Listen to what MPSA members and special guest Andy Slawetsky of Industry Analysts have to say about mergers, acquisitions, and the impact on the office imaging dealership landscape. 

Episode 2: MPS “International”

In this episode, we look at the international aspects of Managed Print Services.

Are there differences? What do they have in common?

Your MPSA specialists today: Tawnya Stone, President MSPA; Laurie McLevish (co-chair); Mitchell Filby and Petra Diener, Chair of the Education Committee. 

Episode 1: What is “Managed Print Services”?

In our first podcast we look at where Managed Print Services are coming from, what the current state is and what’s coming up in the near future.

We’ll hear whether there’s a right or wrong, how complex MPS can be and much more.

Join our MPSA Education Committee specialists Laurie McLevish (co-Chair), Aldo Spensieri, Bill Macvicar, Ed Mosteller, Mitchell Filby, and their host Petra Diener, Chair of the Education Committee.

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